Wednesday, October 11, 2006

 

Referencias

Conceptos básicos de calidad (American Society for Quality)
http://www.asq.org/learn-about-quality/basic-concepts.html

Listas de verificación (ejemplos)
http://www.ul.com/services/RP22000.pdf
http://www.ul.com/services/y2KPUSHCL.doc

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